Water, Fire, and Storm Damage Restoration in Moses Lake

Our emergency response team immediately shut off the water main to stop the leak and performed a comprehensive moisture map and DocuSketch for documentation. We executed a thorough crawlspace mitigation by removing all saturated insulation and implementing a multi-stage mold remediation process, which included HEPA vacuuming, sanding affected timber, and applying Decon 30 and "On & Gone" for professional stain and microbial removal. In the living room and bedroom entry, we removed the damaged flooring and barrier. Upon discovering visible microbial growth on the underlayment, we treated the structural subfloor with the same professional-grade remediation protocol. We then installed high-velocity drying equipment in both the crawlspace and living areas to stabilize moisture levels and protect the home's structural integrity.

We initiated stabilization by performing moisture mapping and DocuSketch imaging to record the initial damage for insurance purposes. Our team performed selective demolition, removing affected laminate flooring in the office and hallway closet, pulling trim throughout the main floor, and extracting 85 sq. ft. of wet insulation from the crawlspace. To respect the homeowner's request to save the kitchen tile, we initially attempted advanced "in-place" drying techniques by drilling into grout lines and building a specialized drying "tent" ducted to a dehumidifier to force airflow through the subfloor. For the final remediation, when moisture levels in the kitchen did not drop sufficiently, we proceeded with pulling approximately 55 sq. ft. of tile and backer board. We also performed drywall cuts behind cabinets, HEPA-vacuumed all framing, and applied botanical antimicrobial treatments to prevent mold growth before the final cleanup.

We secured the property by boarding up the broken kitchen window to prevent unauthorized entry and weather damage. We collected asbestos samples from the affected older building materials and sent them for lab testing to ensure a safe demolition and mitigation process. Our technicians performed a comprehensive moisture map using professional meters to check for hidden water damage in walls and floors, alongside a full smoke damage assessment. We completed a high-fidelity DocuSketch of the residence and processed all initial paperwork, including claim number verification, to streamline the estimate and approval process with Emily’s insurance adjuster.

JRCC Restoration Pros executed a systematic water mitigation and controlled demolition plan to stabilize the environment and prepare for reconstruction. After protecting unaffected flooring with Ram board and shielding, our team carefully removed the bathroom mirror, toilet, and vanity to access saturated materials. We stripped the affected vinyl flooring, underlayment, and hallway carpet padding, utilizing HEPA vacuums to clear debris and extracting tack strips to ensure homeowner safety. In the kitchen area, we established containment barriers and an isolation chamber to perform precision flood cuts on the ceiling drywall. Upon removal, the exposed framing was inspected and treated with a professional-grade antimicrobial solution to prevent mold development. To facilitate continued use of the home, we organized vanity contents for the homeowner and re-secured carpet edges with safety tape. The project was concluded with a final DocuSketch 360° scan and detailed documentation for insurance reporting.

Our team provided damage assessment, mitigation, and restoration services, including inspecting the affected areas, performing necessary repairs and cleanup, and ensuring the property was fully restored and protected from further damage.

Our team provided damage mitigation and repair services, including inspecting the affected areas, stabilizing the property, and completing necessary repairs and cleanup. We ensured the property was properly restored and protected against further damage.