Job completed for Emily A

The customer contacted us following a structural fire that originated in her kitchen and laundry room. While the fire department extinguished the flames quickly, the incident resulted in smoke and soot damage throughout the entire home, a shattered kitchen window, and potential water exposure from the firefighting efforts.

We secured the property by boarding up the broken kitchen window to prevent unauthorized entry and weather damage. We collected asbestos samples from the affected older building materials and sent them for lab testing to ensure a safe demolition and mitigation process. Our technicians performed a comprehensive moisture map using professional meters to check for hidden water damage in walls and floors, alongside a full smoke damage assessment. We completed a high-fidelity DocuSketch of the residence and processed all initial paperwork, including claim number verification, to streamline the estimate and approval process with Emily’s insurance adjuster.