Reviews for Just Right Cleaning and Construction

• Reviewed By: Stephen K.
• Location: Wenatchee, WA
• August 20th, 2021
• This review was copy/pasted from:
  
• Original Review Link: https://maps.app.goo.gl/ieY9y19S7tfFDJR58 Link to Original Review Posted on Google

• Comment: I am not the kind of guy that picks the first, well, anything, that he sees. I like to do research and take my time to make sure I get what I want. A week ago, though, I didn't have that luxury. Our second floor washing machine leaked a large amount of water that started dripping from a light fixture on the first floor.
  
  Desperate, I did something I never do. I picked the first business that showed up on Google. Boy, am I glad I did! JRCC has been great throughout the whole process. They were willing to come out immediately to assess the damage in the middle of the night, but after talking me through several details, decided it could wait until morning. First thing in the morning, they showed up with lots of people and equipment and got straight to work.
  
  Everyone on the crew was professional, courteous, friendly, personable, and prompt. Phone calls were returned ASAP the few times they were unable to answer. Text messages were promptly replied to, even when I texted later in the evening. Questions were answered when appropriate, but they were willing to say when they weren't sure about something, or when I was asking something that wasn't in their area of expertise.
  
  For 5 days, they came out every day to work on the house, or check the progress, despite it being a weekend. It would have probably been less time, but they were held back waiting for required tests over the weekend.
  
  They also worked hand-in-hand with my insurance company to make sure I wasn't going to be surprised by anything.
  
  All in all, I think it was one of the most pleasant experiences I have had with any kind of...anything.
  
  Update: Repairs to our house were also completed by JRCC, and the experience was just as pleasant as the initial mitigation. The two gentlemen that did the repairs were very nice and a pleasure to have. Everything was done quickly, cleanly, and with as little disruption to our everyday lives as possible. If I ever have future emergencies, I know who I will go with!
• Overall Rating